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Privacy Policy

This Privacy Policy explains how ZAIBSMARK collects, uses, stores, and protects information about you when you visit our website. We are committed to protecting your privacy and handling your data transparently and lawfully.

1. Data Controller

The data controller responsible for your personal data is:

ZAIBSMARK
Abdul Sattar Eidhi Road, DHA Phase 8, Karachi, Sindh, Pakistan
Phone: +92 334 0342008

2. Data We Collect

A. Information You Provide

When you complete our inquiry form, we collect:

  • Full name
  • Email address
  • Contact (phone) number and country code
  • Country and city of residence
  • Apartment type of interest
  • Your message or inquiry

B. Information Collected Automatically (After Consent)

Only after you provide explicit consent via our consent banner, we collect:

  • Analytics data via Google Analytics 4: pages visited, session duration, device type, browser, approximate geographic region (country-level), referral source. IP addresses are anonymised.
  • Cookies: analytics cookies set by Google Analytics (_ga, _ga_*). These are first-party cookies.

C. Security Data (Always)

Cloudflare Turnstile is used for bot protection on our contact form. It may process technical data (browser signals, interaction patterns) for security purposes. This does not constitute personal tracking. See Cloudflare's Privacy Policy.

3. Legal Basis for Processing

Data Type Legal Basis Applicable Law
Contact form data Consent (Art. 6(1)(a) GDPR); Legitimate interest in responding to inquiries GDPR, CCPA, POPIA, PDPA
Analytics cookies Explicit consent via consent banner GDPR ePrivacy Directive, CCPA, PIPL
Security/bot protection Legitimate interest in website security All applicable jurisdictions

4. How We Use Your Data

We use your information to:

  • Respond to your real estate inquiries via phone, email, or WhatsApp
  • Improve our website experience through aggregated analytics
  • Protect our website from spam and bots
  • Comply with legal obligations

We do not sell, rent, or trade your personal data to third parties for marketing. We do not use your data for automated profiling or decision-making.

5. Third-Party Service Providers

We share data with the following trusted third-party processors:

Provider Purpose Data Shared Privacy Policy
Google LLC (Google Analytics 4) Website analytics Anonymised usage data, cookies
Cloudflare Inc. Bot protection (Turnstile) Browser signals, interaction data View
Web3Forms Contact form processing Form submission data View

All processors are contractually bound to handle data in accordance with applicable privacy laws.

6. International Data Transfers

Our website is hosted and accessible globally. Some processors (Google, Cloudflare) are based in the United States. Data transferred outside your country of residence is protected by:

  • Standard Contractual Clauses (SCCs) approved by the EU Commission (for GDPR)
  • Adequacy decisions where applicable
  • Compliance with CCPA, PIPL, PDPA, POPIA as relevant

7. Cookies

We use the following types of cookies:

Cookie Provider Purpose Duration Consent Required
_ga Google Analytics Distinguishes unique users 2 years Yes
_ga_* Google Analytics Session state 2 years Yes
zaibsmark_consent ZAIBSMARK (localStorage) Stores your consent preference 365 days No (functional)

You can manage cookies through your browser settings or by clearing your local storage. Note that disabling analytics cookies will not affect your ability to use the website.

8. Data Retention

  • Contact form submissions: Retained for up to 2 years for follow-up purposes, then securely deleted.
  • Analytics data: Aggregated; raw data retained by Google Analytics per their default retention settings (up to 14 months).
  • Consent records: Stored locally in your browser for 365 days.

9. Your Rights

Depending on your jurisdiction, you may have the following rights:

Right Description Applicable Laws
Access Request a copy of your personal data GDPR Art. 15, CCPA, POPIA
Rectification Correct inaccurate data GDPR Art. 16, PDPA
Erasure ("Right to be forgotten") Request deletion of your data GDPR Art. 17, CCPA, PIPL
Portability Receive your data in a portable format GDPR Art. 20
Objection Object to processing based on legitimate interest GDPR Art. 21
Withdraw Consent Withdraw analytics consent at any time GDPR Art. 7(3), all applicable
Opt-Out of Sale (CCPA) California residents: we do not sell personal data CCPA §1798.120
Non-discrimination You will not be discriminated against for exercising rights CCPA

To exercise any of these rights, contact us at. We will respond within 30 days (or as required by applicable law).

10. Children's Privacy

This Website is not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that a minor has submitted personal data, we will delete it promptly. If you believe a minor has provided us with data, please contact us immediately.

11. Security

We implement reasonable technical and organisational measures to protect your data, including HTTPS encryption, bot protection via Cloudflare Turnstile, and access controls. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

12. Withdrawing Consent

You may withdraw your consent to analytics tracking at any time by:

  1. Clearing your browser's cookies and local storage, or
  2. Using your browser's cookie management settings to block analytics cookies

Withdrawing consent will not affect the lawfulness of processing carried out before the withdrawal.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated policy will be posted on this page with a revised "Effective Date." We encourage you to review this policy periodically. Material changes will be communicated via a notice on our website.

14. Complaints

If you believe we have not handled your data appropriately, you have the right to lodge a complaint with your local supervisory authority:

  • EU/EEA: Your country's Data Protection Authority
  • UK: Information Commissioner's Office (ICO) — ico.org.uk
  • USA (California): California Attorney General
  • Pakistan: FIA Cybercrime Wing / PTA

15. Contact Us

For privacy-related inquiries, data access requests, or to exercise your rights, please contact our Data Protection point of contact:

ZAIBSMARK — Privacy Inquiries
Abdul Sattar Eidhi Road, DHA Phase 8, Karachi, Pakistan

Phone: +92 334 0342008
Response time: Within 30 business days
ZAIBSMARK

Elevating luxury living with exclusive residences designed for the discerning elite.

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+92 334 0342008

At ABDUL SATTAR EIDHI ROAD DHA PH 8 KARACHI

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